The Exceptional Private Practice

Open the brief on its own page

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Go deeper

The full Cheesecake Factory chapter: the kitchen story, the evidence, and how to bring it home to your clinic.

Comic strip from the web book: a screen shows a photo of the finished plate, the kitchen manager points out that the potatoes do not match, and the cook fixes the same plate.
Interactive Web Book Chapter

Fix It on the Plate, Not at the Table

The kitchen story, the evidence on flip cards, two scroll-comic clinic examples, and one thing to try today.

Open the web book chapter

Put it to work

Play this lesson in the Exceptional Practice life simulation

Run the pass in a busy restaurant kitchen, where every plate gets a last look.

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A scene from the game: a restaurant kitchen seen from above, with cooks at the line and a manager checking plates at the pass.